ANS Documentation

Improve This Doc
  • Cloud
  • Domains and DNS management
  • Backup and High Availability
    • UKFast Backup
    • Backup Techniques
    • General backup guidance
    • FASTcloudbackup
      • General information / FAQs
      • Getting started
      • Setting up the FASTcloudbackup agent
      • Setting up backups
      • Managing Files and Folders
      • Restoring files and folders from a backup
      • Setting up alerts
      • Managing your FASTcloudbackup account
      • Troubleshooting
      • Technical Information
    • Business Continuity Platform
    • Classic Load Balancers
    • Load Balancers
    • Disaster Recovery as a Service
  • eCommerce Stacks
  • Security
  • Email
  • Monitoring and usage management
  • Networking
  • Operating systems
  • Webcelerator
  • MyUKFast
  • Home >
  • Backup and High Availability >
  • FASTcloudbackup >
  • Managing your FASTcloudbackup account

Managing your FASTcloudbackup account¶

This section describes various admin tasks you may need to undertake from time to time.

Creating additional FASTcloudbackup end user accounts¶

You will need to create at least one FASTcloudbackup end user account to start using the service. If you wish to create additional accounts, go to the FASTcloudbackup page in MyUKFast and click Create a new account. See Getting started for more help.

manage quota

Changing storage quota¶

You can increase or decrease the storage quota attached to your FASTcloudbackup end user accounts at any time. If you are planning to decrease your storage quota, please check the amount of data you currently have backed up first. If you reduce your quota to less than the amount of data you currently have backed up, then no further backups will be able to run.

To change your storage quota go to the FASTcloudbackup page MyUKFast and click + in the Manage Quota column for the account in question.

manage quota

You can then change the storage quota for the account. Note that billing changes will take effect on your next bill.

add user

Changing password¶

If you’ve forgotten your password, you can reset it by clicking Forgot password? on the FASTcloudbackup web console login page.

FCB login screen

If you are logged in to the web console and want to change your password, click on your username in the top right corner and then Change Password in the User Preferences area.

change password

Viewing account activity and login history¶

You can check for any devices currently logged in to your FASTcloudbackup end user account, and details of the last 10 sessions, by clicking your username in the top right corner of the FASTcloudbackup web console and then Account Activity

account activity

Next Article > Troubleshooting

  • Useful Links
  • SMB
  • Enterprise
  • Channel
  • Public Sector
  • ANS Data Centres
  • About ANS
  • Careers
  • Blog
  • Get in touch
  •  
  • Sales 0800 458 4545
  • Support 0800 230 0032
  • Get in touch

© ANS Group Limited | Terms and Conditions | Corporate Guidance | Sitemap
ANS Group Limited, registered in England and Wales, company registration number 03176761, registered office 1 Archway, Birley Fields, Manchester M15 5QJ